“They get involved with their customers, and have spent time in our facilities to make sure the program works. Onsite training was huge for us. They are a smaller company but whenever we have issues they are very responsive, and this is really important to us. We use larger vendors for different products and it is hard sometimes to get good customer service. We’ve had really good success with Astro-Cooler in protecting our products from freezing, and our warehouse team appreciates the easy handling of the product.”

“I was looking for an alternative that was cost efficient and did what we needed it to do, and they did a great job. They reacted quickly, sent out samples immediately. They’ve done multiple custom sizes for us and I know how fast they react. They are good about checking in too, trying to be ahead of things. They always know their safety stock and check in to make sure we are covered. Those things matter!”

In 2016, we were looking to find alternatives for protecting wine from freezing from California to Québec. We contacted Astro-Cooler and were very well informed of the options. After doing some trials successfully, we have transported more than 2,000 Intermodal loads with Astro-Cooler blankets and have had great success. On top of that, the team at Astro-Cooler is always available to us and customer satisfaction is in their DNA.